STACY KLEIN
Senior Communications Strategist
Navigating complex public-sector narratives with precision, purpose and impact. Duke Global Executive MBA. Ex-CBS News. Resume.
SELECTED WORK EXAMPLES
- Thurston County Public Engagement Video
- Project A high-stakes public affairs initiative designed to demystify a highly complex politically charged regulatory framework. HCP Video
- Strategy Neutralize a million-dollar opposition narrative and deep partisan divide by translating years of dense regulatory gridlock into a highly accessible 104-second animated explainer. Anchored the visual campaign with targeted proactive outreach to high-leverage stakeholder groups across the real estate, building, and agriculture sectors.
- Performance– This video instantly became the County’s most-watched digital asset neutralizing internal friction and shifting public sentiment. By providing operational clarity, the campaign transformed active opposition into bipartisan consensus paving the way for historic adoption of the HCP.
- Leading the Strategic Narrative for $34.9 Million Capital Acquisition
- Project Steer the communications strategy for Thurston County’s high-stakes $34.9M downtown campus acquisition, successfully pivoting the public narrative away from a stalled $250M new-construction debate.. The Olympian | The Olympian | The Chronicle
- Strategy Deliver a turnkey, bulletproof news release to pre-empt fiscal pushback during a structural deficit and set the narrative to guide regional reporting and future reporting on the project.
- Performance –
- 85% content adoption – The Olympian published the release nearly word for word including the narrative architecture, exact framing, data points, and historical context.
- 100% quote usage – all six quotes from officials were used ver batim with no external request for follow-up interviews.
- 100% long term narrative continuity – Established a permanent, high-authority benchmark in the public domain that serves as the strategic blueprint for future capital rollouts and builds cumulative public trust.
- Repositioning CPED’s Brand to Drive Community Value
- The Challenge: Overcome intense public pushback and ideological bias against CPED’s regulatory and conservation initiatives, which were widely perceived as overly restrictive and costly.
- The Strategy: Mastermind a comprehensive brand overhaul to pivot the narrative from “expensive ideological regulation” to “fiscal infrastructure.” Led a multi-disciplinary creative team to design accessible, high-impact brand look and messaging that demonstrated how natural conservation actively saves taxpayers from funding expensive, artificial water and other natural infrastructure.
- The Result: Developed a professional, attention-grabbing brand architecture that upgraded the department’s work from ‘regulator’ ‘to trusted leader, neutralized executive pushback, reduced public friction, and helped established community trust. Led communications team and design firm in departmental brand design. Brand Redesign
SELECTED ExperienceS
Public Information Roles at Thurston County Government
- Interim Public Information Officer – Board of County Commissioners (Jan 2025-Present)
- Contribution: Guided high-stakes communications strategy and execution for external and internal communications, translating complex policy into clear, actionable narratives for the public and employees.Elevated agency news releases and digital media into high-impact, strategic communication assets while strengthening organizational alignment.
- Impacts:
- Data-Driven Growth: Accelerated communications team output and boosted public engagement.
- Internal Cultivator: Connected a workforce of 1,000+ employees to core organizational priorities, bridging the gap between frontline operations and overarching leadership purpose.
- Reputational Equity: Neutralized deep-seated media mistrust and increased positive public sentiment on politically sensitive issues, securing broader community consensus and supporting resilient, transparent organizational culture from the inside out.
- CPED Department PIO (2015-Dec 2024)
- Contribution: Masterminded multi-year public affairs campaigns, directed a $200K outreach and grants portfolio, and engineered targeted stakeholder engagement strategies across the real estate, building, and agricultural sectors using advanced multimedia and visual design assets.
- Impact:Transformed entrenched public mistrust and complex regulatory gridlock into community consensus—safeguarding the historic adoption of critical policy initiatives (HCP) while establishing authoritative, fiscally disciplined brand standards that elevated departmental transparency.
Project Director & Client Relations– Planned Marketing Solutions (2003–2005)
- Contribution: Directed cross-functional creative teams, oversaw campaign execution from discovery to rollout, and masterminded client relationship strategies to ensure seamless project delivery.
- Impact: Accelerated agency revenue growth by 22% while maintaining a flawless 100% client retention rate through exceptional account management and measurable campaign ROI.
CBS News On-Air Reporter | KOIN-TV (Portland, OR) | 2000 – 2003
- Contribution: Researched, interviewed, and reported breaking news stories under intense, daily deadline pressure, translating complex public policy and legislative text into compelling, accessible broadcast narratives.
- Impact: Commanded a high-profile public platform to drive regional awareness on critical issues, establishing deep journalistic credibility and a master-level understanding of how newsrooms operate—a foundational asset now used to protect and elevate executive agency reputation.
Education
- MBA, Duke University – Fuqua School of Business (2025, Global Executive Program: US, Chile, India, Thailand, Eastern Europe)
- BA, Journalism – Texas Tech University
- UX Design Certification – Nielsen Norman Group
CORE COMPETENCIES
- Strategy & Campaigns – Countywide Communication Strategies, Public Policy Administration, Brand Standards Alignment
- Content & Media – AP Style News Releases, Media Relations, Scriptwriting, Storyboarding & Speechwriting, Livestream & Broadcast Production
- Digital & Creative – UX & Digital Accessibility Compliance, Adobe Creative Cloud, Website Usability, SEO & Web Analytics
- Operations & Leadership – Project Management, Budgeting & Grant/Fiscal Management
CONTACT
Email | 503-545-6640
